TECHNICAL WRITING
I can write for the following content types for software and hardware to allow your customers to install your product successfully:
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Administrator guides
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Deployment guides
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End-user guides
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Procedural documentation
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Online help
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Architectural diagrams
I have experience writing about operating systems, applications, networking systems, the cloud, cloud-based integration platforms as a service (iPaaS), and virtualization technology. I love writing about software and hardware!
Ask me for writing samples!
EDITING
I can edit your written word in the following ways:
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Copyediting and proofreading to check for mistakes, inconsistencies, and repetition. During this process, I polish your content for publication.
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Substantive editing to check for factual errors, contradictions, and inconsistencies in the documentation. This phase ensures that the clarity and flow are the best your content can be.
I use multiple style guides and online grammar tools to ensure error-free content. I can also use your style and terminology guides.
NEWSLETTERS
As a person with Scottish heritage, I worked with Clan MacIntyre Society to create and publish their newsletter on a quarterly basis.
I created the newsletter using Microsoft Word for editing and then imported articles to a Microsoft Publisher template. I printed a set amount of copies that were given out at various Scottish events. I sent by email a PDF version to members.
In Microsoft Word, I maintained three membership databases for subscribers. I created mailing labels, also in Word.
Ask me for samples!
WEB CONTENT
Do you have a website that needs product descriptions? My experience in e-commerce helps you to create the blurbs you need to sell your products.
I am experienced with HTML, CSS, and DITA. When web development was in its infancy, I created and maintained the website for Clan MacIntyre Society by using HTML only! Today there are many different tools, languages, and websites to create web content.
Over the course of my career, I used several content management systems and wrote content using HTML, CSS, and then DITA in XMetal and Oxygen. Using the Eclipse plugin, I published documentation in various formats, including PDF, HTML Help, and web content.
I created software and hardware release notes using HTML and CSS in various applications, including Adobe Dreamweaver and Brackets.
I am intuitive and learn new applications quickly. I work with your tools to create the content you need.
